Click & Collect
Delivery time for in-store collection is 2 to 6 working days.
If you are one of those who love to go to your nearest pdv, this is the perfect option for you. Order online, and pick up in shop. Select the option "Pick up in shop" and save on shipping costs. Plus, when you come to collect your parcel, you can shop at your local AmaloA store with an extra 15% discount. Check where you can pick up your order here.
OUR PICK-UP POINTS
- AmaloA Lagoh (Sevilla)
- AmaloA Nervión (Sevilla)
- AmaloA Los Arcos (Sevilla)
- AmaloA Garbera (San Sebastián)
- AmaloA Plaza Mayor (Málaga)
- AmaloA Larios (Málaga)
- AmaloA FAN Mallorca (Palma de Mallorca)
- AmaloA Área Sur (Jerez)
- AmaloA Meridiano (Tenerife)
- AmaloA El Trompo (Tenerife)
- AmaloA Alcampo La Laguna (Tenerife)
- AmaloA Siam Mall (Tenerife)
- AmaloA 7 Palmas (Gran Canaria)
- AmaloA Mogan Mall (Gran Canaria)
- AmaloA Open Mall (Lanzarote)
- AmaloA Deiland (Lanzarote)
- AmaloA Biosfera (Lanzarote)
- AmaloA Las Rotondas (Fuerteventura)
Shipping
All orders will be prepared and shipped within 48 hours of receipt.
IMPORTANT NOTE
Orders are only dispatched/prepared once the financial transaction has been confirmed by bank transfer. If payment has been made by bank transfer, please send us proof of payment to atencionalcliente@amaloa.es as soon as possible to speed up processing.
Once the shipment has been received by the customer, they will have a period of 72 hours to check the integrity of all the items in their order. After 72 hours, the shipment will be considered accepted and no claims will be accepted for damage or faults with the shipment.
A shipment is considered delivered when the delivery receipt is signed by the customer.
In the case of receiving a product damaged by transport it is advisable to contact us within the first 24 hours in order to complain to the transport company.
If you wish to change the delivery address, it is essential to notify atencionalcliente@amaloa.es as soon as possible.
If the order has already been sent from our establishments, it will not be possible to make any change of address. In this case, if the customer wishes to change the address, there will be a surcharge equivalent to the shipping cost.
AmaloA ships worldwide.
Shipping costs and delivery times
PENINSULA, BALEARIC ISLANDS, CEUTA AND MELILLA
- Purchases over 60€ - FREE SHIPPING (24-48 hours)
- Purchases under 60€ - 4,95€ (10-15 working days)
In accordance with Nacex's usual procedure (subject to change), the delivery will consist of a first delivery attempt, which, if unsuccessful, Nacex will send a text message or email to the recipient, depending on the contact source attached to the package, informing them that a second delivery attempt will be made on the following working day. If the second delivery attempt is unsuccessful, Nacex will leave a notice with the delivery code, the address of the office where it has been deposited and the period of time it must remain there. Once this period has elapsed, the package will be returned to AmaloA. Therefore, a new shipment of the same, will suppose, on the part of the buyer the full payment of the new shipment.
The delivery time for orders with customisable jewellery varies between 10 and 15 working days.
VERY IMPORTANT: Please indicate your delivery address correctly when placing your order. Any change of address once the order has been sent will result in a surcharge equivalent to the total cost of the shipment, as well as a delay in the delivery of your order.
TAXES: The prices of the products that are on sale in our e-commerce establishment amaloa.es, are exempt from IGIC as it is a Retail Trade.
CANARY ISLANDS
- Purchases over 60€ - FREE SHIPPING (24-48 hours)
- Purchases under 60€ - 3,95€ (24-48 hours)
In accordance with Nacex's usual procedure (subject to change), the delivery will consist of a first delivery attempt, which, if unsuccessful, Nacex will send a text message or email to the recipient, depending on the contact source attached to the package, informing them that a second delivery attempt will be made on the following working day. If the second delivery attempt is unsuccessful, Nacex will leave a notice with the delivery code, the address of the office where it has been deposited and the period of time it must remain there. Once this period has elapsed, the package will be returned to AmaloA. Therefore, a new shipment of the same, will suppose, on the part of the buyer the full payment of the new shipment.
The delivery time for orders with customisable jewellery varies between 10 and 15 working days.
VERY IMPORTANT: Please indicate your delivery address correctly when placing your order. Any change of address once the order has been sent will result in a surcharge equivalent to the total cost of the shipment, as well as a delay in the delivery of your order.
TAXES: The prices of the products that are on sale in our e-commerce establishment amaloa.es, are exempt from IGIC as it is a Retail Trade.
CEUTA AND MELILLA
- Purchases over 60€ – FREE SHIPPING
- Purchases under 60€ - 7,95€ (24-48 hours)
In accordance with Nacex's usual procedure (subject to change), the delivery will consist of a first delivery attempt, which, if unsuccessful, Nacex will send a text message or email to the recipient, depending on the contact source attached to the package, informing them that a second delivery attempt will be made on the following working day. If the second delivery attempt is unsuccessful, Nacex will leave a notice with the delivery code, the address of the office where it has been deposited and the period of time it must remain there. Once this period has elapsed, the package will be returned to AmaloA. Therefore, a new shipment of the same, will suppose, on the part of the buyer the full payment of the new shipment.
The delivery time for orders with customisable jewellery varies between 10 and 15 working days.
VERY IMPORTANT: Please indicate your delivery address correctly when placing your order. Any change of address once the order has been sent will result in a surcharge equivalent to the total cost of the shipment, as well as a delay in the delivery of your order.
TAXES: The prices of the products that are on sale in our e-commerce establishment amaloa.es, are exempt from IGIC as it is a Retail Trade.
WORLDWIDE SHIPPING
Purchases over 80€ – FREE SHIPPING (10-20 business days)
Purchases less than 80€ – SHIPPING 10.95€ (10-20 business days) except:
*UNITED KINGDOM €12.95 (10-20 working days)
*USA €29.95 GLS (15-30 working days) / €14.95 post office (45 working days)
*FINLAND €19.95 (10-20 working days)
In accordance with GLS's standard procedure, they will make one attempt to deliver to the address provided. If delivery is not possible, the customer will be contacted by email so that they can collect the parcel from a nearby office or collection point.
The type of service contracted is as follows:
- Europe: EuroBusiness Parcel
- Rest of the world: GlobalExpress Parcel
VERY IMPORTANT: Please enter your delivery address correctly when placing your order. Any change of address once the order has been shipped will result in a delay in the delivery of your order and/or a surcharge equivalent to the total cost of shipping.