BASIC INFORMATION ON DATA PROTECTION

RESPONSABLE

BIGMAYOR, S.L.

PURPOSE

Respond to requests made through the web, manage the sending of information, manage your online purchases, register as a user, send the newsletter to which you are subscribed, publish and control the comments on our blog.

LEGITIMATION

Consent of the interested party and execution of a pre-contract / contract.

RECIPIENTS

No data will be transferred to third parties except legal obligation or in the event that it is necessary to meet your request.

RIGHTS

You can exercise the rights of access, rectification, deletion and opposition, limitation of treatment, data portability and not to be the subject of automated individualized decisions.

ADDITIONAL INFORMATION

You can consult the additional information on data protection on our website.

BIGMAYOR, S.L., from now on, undertakes to comply with current legislation at all times regarding the processing of personal data. Through the following privacy policy BIGMAYOR, S.L., in accordance with the requirements set forth in the RGPD, informs users of:

WHO IS RESPONSIBLE FOR YOUR DATA?

The person responsible for the processing of your data is BIGMAYOR S.L .:

IDENTITY

BIGMAYOR, S.L. - B76816438

ADDRESS

Calle Laura Grote de La Puerta, 3, 2ª Planta, 38110 - El Mayorazgo (Santa Cruz de Tenerife)

TELEPHONE

922 44 20 10

WEB

amaloa.es

 MAIL

info@bigmayor.es

BIGMAYOR, S.L. informs the user that the data provided by browsing our website, the contact form, comments on the blog, subscribing to the newsletter, registering an account or sending emails, will be treated by BIGMAYOR, SL and that said treatment is included in the Register of Treatment Activities managed by BIGMAYOR, S.L. in accordance with the provisions of the RGPD.

WHAT IS YOUR PERSONAL DATA USED FOR?

At amaloa.es, when the user accepts our privacy policy, they authorize us to use and process the personal data provided to:

Send you the information and provide the service you request through the various forms available on our website.

Provide you with information about the offers, products and services requested.

Occasionally, BIGMAYOR, S.L. may use your personal data to send you notifications by email. Said notifications will be made to inform about the modifications in our services or products or in our policies, legal conditions.

Process your purchase online through our platform.

Send you the newsletter when you are subscribed, with the offers, activities and promotions of BIGMAYOR, S.L. and the sector that may be of interest to you.

Send you commercial communications about offers, activities and promotions of BIGMAYOR, S.L. and the sector that may be of interest to you by conventional or electronic means when you have checked the box that you want to receive information.

Google, including all its tools, comply with the EU-US Privacy Shield Framework, in accordance with the provisions of the United States Department of Commerce regarding the collection, use and conservation of personal information from member countries. of the European Union.

amaloa.es will try at all times to establish adequate mechanisms to obtain the User's consent for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing them of the existence of cookies and that if they continue browsing our page they give their consent for the installation of cookies. The acceptance of the installation of cookies implies the acceptance of the conservation of the IP address in the records of amaloa.es, together with the date of acceptance, for a period of one year, in order to demonstrate the consent given. You can get more information in our "Cookies Policy".

WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

The legitimacy for the processing of your data by BIGMAYOR, S.L. it's based on:

In the execution of a pre-contract / contract to send you the information and provide the requested service, for the management of your online purchase and to register you as a registered user, not being possible otherwise.

In the user's consent to send the newsletter and commercial communications of the offers, activities and promotions of BIGMAYOR, S.L. and the sector that may be of interest to you and the management of our blog. The user can revoke the consent given at any time.

FOR HOW LONG DO WE KEEP YOUR DATA?

The data to send you the information or provide the service you request through the various forms available on our website, to manage your online purchase through our platform, and your registration as a user will be kept for as long as the contractual relationship is found. in force, and once completed during the statutory limitation period.

The data processed for sending the newsletter, to send commercial communications about offers, activities and promotions of BIGMAYOR, S.L. and the sector that may be of interest to you, management of your comments on the blog will be kept as long as the user does not revoke the consent given.

The IP address obtained through cookies will have a retention period of one year, in order to demonstrate the user's consent.

Regarding the term of conservation of cookies, you can obtain more information on our website in the section "Cookies Policy"

WHAT KIND OF DATA DO WE PROCESS FROM OUR USERS?

Data of the users who fill in any of the available forms: The personal data that BIGMAYOR, S.L. requests include:

Identification data: Name and surname, email address.

Data relating to the application

Data of users who subscribe to the newsletter / want to receive information, commercial communications and information:

Identification data: name and surname, telephone, postal and electronic address

Data of users who register on our platform

Identification data: Name and surname, postal and electronic address, telephone, billing address

Data of users who make a purchase:

Identification data: Treatment, name, surname, postal and electronic address, telephone, billing address.

Transaction data: Products purchased and means of payment

Data of the users who browse our website: Data provided by cookies and by Google Analytics.

Data of users who make comments on our blog.

Only those over 16 years of age can provide data through our website. If you are under this age you must have the consent of your parents or legal guardians.

The User guarantees the authenticity and timeliness of all the data that he communicates to BIGMAYOR, S.L. and declares that you are over 16 years of age, and will be solely responsible for any false or inaccurate statements you make.

The personal data processed by BIGMAYOR, S.L. they can be mandatory or voluntary.

Voluntary information is that which the user is not obliged to provide to contact us.

The fields marked with an asterisk (*) or with the word (required) in our forms are mandatory, the refusal to supply them will mean the impossibility of providing the service or meeting your request.

In the event that you provide us with third-party data, you state that you have their consent and you agree to transfer the information that we provide you in this clause, exempting BIGMAYOR, S.L. of any type of obligation. However BIGMAYOR, S.L. may carry out verifications to verify that the third party has been informed by adopting the diligence measures established in the data protection regulations.

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

No data will be transferred to third parties except legal obligation or in the event that it is necessary to meet your request.

WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

The user can exercise the following rights before BIGMAYOR, S.L .:

Access your personal data

Rectify them when they are inaccurate or incomplete

Request the deletion or cancellation of the data when, among other reasons, they are no longer necessary for the purposes for which they were collected.

Oppose their treatment

Request the limitation of the processing of your data when any of the conditions provided in the regulations are met

Request the portability of your data in the cases provided for in the regulations

Prevent being the subject of automated decisions

Revoke the consents granted

In order to exercise their rights, the user must send a letter stating the right they wish to exercise and include a document proving their identity and postal or electronic address for notification purposes. This request can be made either by postal mail to: BIGMAYOR, S.L. Calle Laura Grote De La Puerta, 3, 2ª Planta, 38110 - El Mayorazgo (Santa Cruz De Tenerife), or at the following email address: info@bigmayor.es.

BIGMAYOR, S.L. You must answer the request for the exercise of rights within one month from the receipt of the request. This period may be extended for another two months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receiving the request, indicating the reasons for the delay.

Likewise, the interested parties have the right to complain to the competent Control Authority (Spanish Agency for Data Protection) when they consider that BIGMAYOR, S.L. has violated the rights that the data protection regulations recognize in www.aepd.es

IS MY DATA SECURE?

BIGMAYOR, S.L. has a current contract with the Hosting company Arsys Internet S.L. for hosting your website. It is a European company and has the latest systems in security measures.

BIGMAYOR, S.L. guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data, taking into account their reserved nature.

BIGMAYOR, S.L. undertakes that said data remain secret, treating them with the utmost reserve, and declares to have implemented in its information system, the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE PARLIAMENT EUROPEAN AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD).

All data provided through our platform is done through a secure protocol. Our website has an SSL certificate that allows that when a user visits our website and exchanges information with us, an encrypted connection is established.

DO YOU NEED AN ACCOUNT AND / OR PASSWORD?

The user can register on our website, for this it is essential to create an account. It is the responsibility of the user to maintain the confidentiality of the account information, including the password, as well as each and every one of the activities that take place in it.

The user has the obligation to inform BIGMAYOR, S.L. immediately in case of illegitimate use of your account or password, or if any problem related to security occurs, by sending an email to info@bigmayor.es

LINKS TO OTHER WEBSITES

If you choose to leave our website through links to other websites not belonging to our entity, BIGMAYOR, S.L. It will not be responsible for the privacy policies of said websites or the cookies that they may store on the user's computer.

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